PROBLEMSSSSSSS!!!!

webmarkpe

WPBakery has stopped working, does not update and due to this fact I can not edit my theme (MEDICOM). When I contact the plugin I am informed that you should send a new code ... The problem is that until that happens I can not edit anything on my page.

I need an urgent solution !!!

Pablo

What is MEDICOM theme?

Please send here link to your website and make some screenshots of your issue

Cheers

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neiko2

Hello,

When I was new to the theme I was trying to figure out the menus and installed a mystery banner. My website is www.neiko.pl and you can see our mystery banner on home, up at the top there is a little white carrot in the grey triangle in the top left corner of the page. If I click on it a banner slides slowly down from the top of the screen. It's very sweet but I don't have a use for it at the moment!

neiko2

Sorry, that is a request as to how to remove our mystery banner!

Pablo

neiko2

If this is coming from plugin, you have to disable it.

If from theme, please go to Theme Options > Header & Subheader > Extras and hide the sliding top.

http://prntscr.com/ktvn7r

Thanks

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neiko2

Hello

Under Extras we have several options (some in English, some are in Polish ; )  ):

1. Top bar Right: this is hidden

2. Przycisk Akcji (Action button)

3. Wyszukaj

4. WPML (plugin)

5. Do Góry (means to the top - it is not translated into Polish as sliding top) and this was on "left" I turned it to "hide" - VOILA!

Thank you for your help!