Checkout page with endless spinning icon

fabiolaus

Dear Sirs, 

cannot solve this problem. At the checkout page I got these spinning icons endless. The Store is new. 

Have set all PHP requirements, have tried to disable all WooCommerce plugins and have tried to use just Bank Transfer to avoid PayPal settings to be involved. 

Of course I'm using a Be Theme template imported from SHOP category. 

Can you help me?

Best regards

fabiolaus

Have also noticed that the shipping costs not appear when have compiled the form with all data. 

I set: Hide shipping costs until an address is entered

See the image below:

www.pcsetup.it/images/Checkout%20%E2%80%93%20Oasis%20Fans%20Club.jpg

Pablo

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

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fabiolaus

Hi,

Here is the shop, not under maintenance:

https://www.oasisfansclub.com/shop/

Here is the link for the screenshot: https://pasteboard.co/HGHbfTZ.png

Shipping costs not appear when have compiled the form with all data

Hope to receive your help. Thanks

Fabio

Pablo

Is this happening when you disable all of the plugins(without vanilla WooCommerce of course)

Cheers

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fabiolaus

Yes, have tried to disable all plugins, except WooCommerce of course. 

Think that in the checkout must appear the postage costs with the total of order and simply it not happens. 

Pablo

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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fabiolaus

Have just checked online, left the parent theme as you set (not child). Haven't changed or modified nothing in the last 48 hours and it's still spinning. Cannot proceed to payment and the postage costs still do not appear. Just 2 spinning icon.

Pablo

Hi,

I changed the theme to the parent theme and everything works.

It redirect to paypal now.

It must be fault of your theme files customization.

Thanks.

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