504 Gateway Time-out

lazaros12

When i try to install a specific theme ->blogger2  after some minutes i receive the message 504 Gateway Time-out

I have created the phpinfo.php file at link https://print10.gr/sandra2/phpinfo.php

I tried to install the bellow themes (at the same directory). Both was succesfully installed

BeBlogger 960px

bepress

can you find out why  blogger2  theme has this problem ?

thanks Lazaros

Pablo

Hi,

We do not see this issue.

Please, downgrade your PHP version to 7.0

Also, be sure that you cleaned your database and all of your plugins are disabled before installing pre-built website.

Thanks

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lazaros12

Hi I tried again a clean installation for blogger2

I downgrade php 7.0.32

I received again se same mesage 504 Gateway Time-out

I noticed that media has been loaded partially as in image bellow.

I did a new installation by resetting tables. 

Secondly i installed again the theme -without RESETING tables.- but without demo data. (the installation was very quickly)

 

The only problem was the duplicated menu (I deleted the double menu). https://print10.gr/sandra3

I think the problem is that demo need more time to be installed (with demo data). 

What do you think ?

Pablo

Your PHP values are good. It shouldn't make the problem.
It looks like a hosting issue, please contact your hosting provider.
Logs will be really helpful.

Cheers.

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lazaros12

if i would like to install a) only the theme and next b) all the demo data 

wich is better procedure for that ?

thanks in advance

Pablo

If you can't download a pre-built website due the 504 gateway error, then any of this option will work.

You have to contact your hosting provider.

Before installing new pre-built website, please make a database reset with Wordpress Database Reset plugin and select all database tables except users, usermeta & options.

This video above will explain you these steps. (from second minute of video)

Thanks

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