update plugin failed

sdeceulaer

Hi

trying to update the revolution slider plugin, but it fails

message is something like this (translation from dutch):

Download update from http://api.muffingroup.com/plugins/download.php?code=&plugin=revslider...

Extracting package

Installing latest version...

Package cannot be installed.  Package does not contain files.

Update plugin failed.

Bryan

Hey,
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

sdeceulaer

it sais:

{"error":"No registered licenses for this purchase code and username"}

But in wordpress betheme dashboard it sais "theme registered"

I do not understand.

Sara

Pablo

Be sure that you provided the license key and username without any typo's or blank spaces.
Also, deregister and register your license in Wordpress and try to update plugin like 3-4 times.
Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next