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BeTheme not received theme updates

Hello,

One of my customers has Betheme as theme. The version is 10.3. So, it's way behind. I cannot add a valid Google Maps API now. How to update to the newest version? It's a bought version ofcourse. :)

Thanks in advance,
With kind regards,

Arjan van der Velde

Comments

  • Please sign in to see answear!
  • Hello,

    Thanks for your reply. I do know that I can upload BeTheme. But why did it not come up with automatic updates? 2 other BeTheme pages always update via the theme itself? But this one did not? It's way behind now.

    Thanks in advance,
    Greetings,

    Arjan van der Velde
  • Please sign in to see answear!
  • Thanks. I will try and let you know. Ofcourse it will work. I need Google maps to work for a client :)

    Greetings Arjan
  • Ok. I have updated it. Now menu and text are not shown. I have done it like you have suggested. I already have deactivated all plugins. Checked several settings, but no luck till now. What can you suggest?

    Thanks in advance.

    Greetings,

    Arjan
  • Please sign in to see answear!
  • Hello,

    I did send a message thru the contact form.

    Thanks in advance.

    Greetings,

    Arjan
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  • Hello,

    I do not know what you did check, but the version was 10.and something. Updating to the newest version changes the website complete. I did that again now. Font is small etc. So the website is now, as we speak, not working at all. BeTheme did not update automatically. That was the question as mentioned above.

    Thanks in advance,
    Greetings,
    Arjan
  • By the way, I did not get any notification in my inbox. Due to vacation, my reply is late.

    Greetings,

    Arjan
  • After updating to the newest version yesterday, I again reversed this action. It is now version 10.3 again. So mentioning the problem again:

    1. Google maps is not working. I do need to add the API again.
    2. Due to 1 I found out; the website has not updated automatically. The version was still 10.3
    3. I downloaded the newest version 21.0.1. --> there is also the function to add the Google API.
    4. Switching to 21.0.1 breaks the website. Fonts are shown small. While the design is the same.
    5. It is on version 10.3 now.

    How can we fix it? Thanks in advance.

    With kind regards,

    Arjan
  • Please sign in to see answear!
  • 1,3) I have updated it to the newest version.Version 21.0.1 is now active. I do know about the section under system settings for Google Maps and API. I do have an API.


    I also did send a login already like asked earlier.
    Thanks in advance,
    Arjan van der Velde
  • And I even did an update to 21.0.2; I just saw the newer update.
  • As you can see now, the font is really small, but the settings in Fonts under BeTheme settings are still the same. That is the issue now after update. When this is OK, I can finally put in a new Google Maps API.

    Thanks in advance,

    Arjan
  • And yet another update for this discussion.

    After the update to 21.0.2 BeTheme said to activate Header Builder. I did not see that one before. After updating: No action taken. Plugin _ BeTheme Header Builder - BETA was already active.

    BUT: Fonts look OK now! Why? After so much trial and error?

    Thanks in advance,

    Arjan
  • And the API Google Maps works also now. So everything is fine now. Still wondering why it did not update automatically and why it gave these issues.

    Greetings,

    Arjan van der Velde
  • Please sign in to see answear!
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