Can't install Bundled Premium Plugins

creativideo

Hello,

I get error messages when trying to install your Bundled Premium Plugins on BeTheme.

Can you please tell me how to solve this problem?

Thank you

Installing Plugin: WPBakery Page Builder
Downloading installation package from http://api.muffingroup.com/plugins/download.php?code=9fbe0115-14c2-44bc-bff6-0e6d297ef5b0&plugin=js_composer…
Unpacking the package…

Could not copy file. js_composer/assets/css/js_composer_tta.min.css

Installing Plugin: Slider Revolution
Downloading installation package from http://api.muffingroup.com/plugins/download.php?code=9fbe0115-14c2-44bc-bff6-0e6d297ef5b0&plugin=revslider…
Unpacking the package…

Could not copy file. revslider/admin/assets/imports/news-gallery/slide4.jpg

Installing Plugin: Layer Slider
Downloading installation package from http://api.muffingroup.com/plugins/download.php?code=9fbe0115-14c2-44bc-bff6-0e6d297ef5b0&plugin=LayerSlider…
Unpacking the package…

Could not copy file. LayerSlider/static/admin/img/popup-example-slidy.png

Bryan

HI,

it looks like there are some write/copy privilages set on your hosting.

Could you please contact your hosting provider and ask him the same question first?

He should tell you why does this happen from the logs. Then tell us what he said.

Please also disable all plugins and try again.

thanks

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creativideo

Hello,

I already checked on write/copy privileges and disabled all other plugins. Besides, I have no problems installing your other plugins from wordpress repository or any other plugin, so it shouldn't be a permission problem. The problem is only with your premium plugins.

Thank you for your answer,

Pablo

Please contact your hosting provider.

Ask him about error logs, and paste the answer here, it will be very helpful for us.

Cheers

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creativideo

Hello,

sorry, I did contact the Hosting provider. The problem was we run out of disk space. I deleted some files and now everything works fine.

Thank you for your support

Pablo

I'm glad you solved it out.

Is there anything else I can help you with?

Thanks

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