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WPBakery not installing

When I try to install it, the error message reads: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

Apparently it could be because the .zip for WPBakery is corrupt but I can't locate the .zip copy to upload it manually. 

Comments

  • Please sign in to see answear!
  • Hi, 

    Yes I've just got in contact with them and cURL is installed (see screenshot) - it's version 7.54.0. 

    In the BeTheme dashboard is says that ZipArchive isn't installed. I've just installed that through cPanel as a PHP extension but BeTheme still says it's not installed. I don't know if ZipArchive is required for installing plugins but there could be an issue there. 

    Let me know if you need my WordPress credentials to check it out. 

    Thanks, 
    Tom
  • Please sign in to see answear!
  • According to the PHP script, CURL has always been installed. It was only ZipArchive which I installed through cPanel. 

    I am experiencing the same problem now. In addition, BeTheme won't update giving the same error message. 


  • Please sign in to see answear!
  • Thanks. I've just sent a link to it. 
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