Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Problems with updating and customizing the theme

Hello! We purchased a theme for the site, there is a license
We have 2 problems:
1. We can not update the theme, the system gives an error (see screenshot) "archive can not be installed"
What could be the problem? The site is working fine. But the hosting is ZipArchive not installed Can the problem be related to this?
2. How to set up a smoother scrolling when you click the top menu items? We would like the scrolling (scrolling to the desired part of the page) was like in this demo:

Thanks in advance for your reply. Sincerely, Eugene


Sign In or Register to comment.