Can't copy my content with WPML

Bryan

Hello,

these changes only apply for the child theme. If you switch to the parent theme everything should be working fine. We cannot change your theme files. All files in the child theme are user modifications.

thanks

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sixpackh

Dear Bryan,

Are you trying to say that Betheme is not responsible for child theme of their product? what if the child theme is not compatible at all it is not in your responsibility?

you are saying that if child theme has problem or not you don't take any resposibility?! am I understanding correctly?

You are saying if I switch to parent theme! how is possible that a business has no customization ? how is possible to switch to parent theme? 

maybe your advice is good for a person who just setup his new website by a 2 to 10 pages which is not pro.

sixpackh

Dear Bryan and Pablo,

As you mentioned I need to find and replace the 'mfn_opts_show()' to 'echo mfn_opts_get()' in files in Child Theme. 

for example we search in child theme functions.php, however, we couldn't find any of these code????!!!!!!!

There is no such a code in child them.

could you please tell me in which file I can find these mentioned code? there are thaousand of files in child them.

Regards

Bryan

Hey,

Please send us WordPress dashboard and FTP  access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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sixpackh

Thank you.

I have send the FTP Credential and WP admin access.

My email address: [email protected]

Pablo

Do you still have backup copy of your website?

We have to be sure before we'll update your parent theme and start looking for the issue.

If you don't, please do it first.

We suggest using the "Duplicator" plugin: https://wordpress.org/plugins/duplicator/

Thanks

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sixpackh

Yes we have whole backup of theme and database. you can do your investigation 

Pablo

I've changed the 'mfn_opts_show()' to 'echo mfn_opts_get()' in files in your Child Theme and everything works fine.

After that update, you don't have to mention changed files in the functions.php, our script recognize it by himself now.

Thanks

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sixpackh

Dear Pablo,

Thank you very much for you kind attention Pablo. I really appreciate for your support with all my heart.

However, when I check the website, there are some disorder in color of elements and changes in menu:

1. in the main menu the color of selected pages shows in BLUE color, however, in theme option, COLOR section, none of the element is chosen by blue color. before changing the code it was RED. it need to be RED as chosen in the BEtheme option in COLOR section. check the link please https://www.dropbox.com/s/yszv9k1bjkunygh/Screenshot 2019-04-25 09.49.33.png?dl=0

2. the color of all buttons are changed, however, the color for button chosen is RED.

https://www.dropbox.com/s/nz1rnlox73iofiv/Screenshot 2019-04-25 09.59.14.png?dl=0

https://www.dropbox.com/s/whu87jofsmvgvax/Screenshot 2019-04-25 09.58.33.png?dl=0

https://www.dropbox.com/s/ywff1msi3ijxpzu/Screenshot 2019-04-25 09.58.19.png?dl=0

3. the call to action in the main menu chosen as RED, but it shows grey and when I just hover over it, it changed to red 

Call to Action in Main menu= Properties

https://www.dropbox.com/s/vz1jd7w6xwug1ow/Screenshot 2019-04-25 09.59.36.png?dl=0

sixpackh

Aslo there is another disorder.

in the Persian language, the main menu alignment changed from the right to left side

https://www.dropbox.com/s/z5bhfmk5cm9cg66/Screenshot 2019-04-25 10.09.08.png?dl=0

which is before changing the code was as below:

https://www.dropbox.com/s/wu5gbvkoaxzr0s6/Screenshot 2019-04-22 17.48.07.png?dl=0

Pablo

1,2,3) It was problem related with your child theme CSS style.

I renamed name of it issued_style.css and I commented out the wp_enqueue which was including that file in functions.php

Everything works fine now.

4) I ticked out the "Align Right" option from Theme Options > Menu & Action Bar and it's okay now.

Thanks

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sixpackh

Dear Pablo, 

I checked the website if it is working fine or not, however, nothing changed. I didn't understand what do you mean about the Website is working fine? 

still in order to copy the main pages to different language I need to use your explained way which you mentioned as below:

1) Edit the page:
http://prntscr.com/ndmb4n

2) Duplicate the page by ticking the "duplicate" option, then click the duplicate button and click the "update" button. 

a) http://prntscr.com/ndmc1e
b) http://prntscr.com/ndmc82

3) Then, get into that page, by clicking the pencil icon
http://prntscr.com/ndmchf

Now Even the situation is worse when I try to copy the page as normal way. I explained it as below:

sample page: https://www.hauzbiz.com/business/

I try to this page to Persian Language,

1. I go to dashboard and then I Find the page and click on + and open in it in new tab

https://www.dropbox.com/s/5j76lga0nuy5ujq/Screenshot 2019-05-01 11.02.21.png?dl=0

2. I click on COPY CONTENT FROM ENGLISH and then click on the Publish button. first of all it doesn't copy anything ( like before) and second when I click on publish I faced with Error database connection which doesn't happen in the past.  you can find the screenshots as below

https://www.dropbox.com/s/6peyta3mq4dm4hh/Screenshot 2019-05-01 11.18.59.png?dl=0

https://www.dropbox.com/s/zvyzurb0qudtyv2/Screenshot 2019-05-01 11.03.41.png?dl=0

Pablo

I've been on your website and I tested both ways.
The steps I told you are working fine, it's duplicating your website to other languages, and you're able to translate.

Also, I tested the "COPY CONTENT FROM ENGLISH" and indeed, when using the "Classic Editor" the problem appear, but even on the 'twentynineteen' theme so that means it's not problem with the theme itself.

You would have to contact the WPML support or check your wp database settings, because this is not a theme problem.

I didn't customize anything in wp-config.php file, I only enabled the Debug mode, which cannot be source of that problem.

The second way will not work because of Gutenberg problems and even turning on the "Classic editor" won't fix that.

We strongly suggest to translate page as I showed you before:

1) Edit the page:
http://prntscr.com/ndmb4n

2) Duplicate the page by ticking the "duplicate" option, then click the duplicate button and click the "update" button.
a) http://prntscr.com/ndmc1e
b) http://prntscr.com/ndmc82

3) Then, get into that page, by clicking the pencil icon
http://prntscr.com/ndmchf

Now, the content is copied:
http://prntscr.com/ndmcs7

This is the only proper way to translate pages.

Thanks

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sixpackh

Dear Pablo, 

I find out new problems:

1. Also I have check the blog of website, none of the blog content shows. in blog page it shows white page, even the Main menu doesn't show. I am sharing some link with you.

https://www.hauzbiz.com/blog/

https://www.hauzbiz.com/turkish-visa-valid-passport-enter-into-turkey-foreigners/

2. On the other side, in the main menu, there is a button called (CALL TO ACTION) which the button name is Properties. 

I can't change the color of this button. Now it is Grey and when I hover over it, it change to RED. how can change the color of this button to RED from Grey?

Pablo

Hi,

1) You were using the old function of mfn_builder_print, I changed it and everything works fine now.

2) That's because you had turned on the "Stroke" button style.

Remember, Action Button (Call to Action) is a button too, so it's inherit the options from Theme Options > Global > General

Thanks

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sixpackh

thanks,

I have added my social link in Muffin Option/Social/General, how it doesn't shows. how can I show social button in the TOP MENU?

Pablo

You have to turn on the Action Bar first.

Theme Options > Menu & Action Bar > Action Bar

http://prntscr.com/nlj2w8

Thanks

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sixpackh

Yes, the Action bar is already ON but the social icon doesn't show there, for example instagram, whatsapp, facebook etc.  none of them is showing there

Pablo

That's because you set a custom menu in the "Social Menu Top".

You would have to remove that menu to display socials on top - you cannot show both at the same time.

Thanks

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sixpackh

Dear Pablo,

I hope all is well on your end. you have showed me the route to duplicate the English main page to other languages, however, it is not working anymore. why your theme your working properly with WPML plugin. didn't your company find any solution for that so far. I am sharing the way you explained me before as below, but it is not working anymore. what should I do?? 

I think it happen after WPML last update

Dear Pablo, working with your theme is really tiresome, please help me a solid solution.

We strongly suggest to translate page as I showed you before:

1) Edit the page:

http://prntscr.com/ndmb4n

2) Duplicate the page by ticking the "duplicate" option, then click the duplicate button and click the "update" button.

a) http://prntscr.com/ndmc1e

b) http://prntscr.com/ndmc82

3) Then, get into that page, by clicking the pencil icon

http://prntscr.com/ndmchf

Now, the content is copied:

http://prntscr.com/ndmcs7

This is the only proper way to translate pages.

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'}
p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; min-height: 14.0px}
p.p3 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #dca10d}
span.s1 {color: #000000}

Pablo

Few days after your last answer we created a article, "How To Translate pages with the WPML plugin in Muffin Builder"

https://muffingroup.com/blog/translate-pages-wpml-plugin-muffinbuilder/

Follow all of the steps from this article above and everything will be working fine.

Thanks

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sixpackh

Dear Pablo,

FIRST PROBLEM: There is a big problem, I have checked the link, but, in the WPML/setting mine dashboard showing different thing?!!!!!!!!!!!!!!! there is no classic editor and advance editor.

SECOND PROBLEM: when I relocate the WPML language switcher in the TOP menu, the menu doesn't work properly, the dropdown doesn't show!!!!!!!

I am sharing  the related screenshots.

wpml setting is different https://www.dropbox.com/s/222eev83ljwsxe1/Screenshot%202019-07-18%2015.49.41.png?dl=0

WPML menu in the top menu is NOT drop down https://www.dropbox.com/s/d0uvgzv0ngew4do/Screenshot%202019-07-18%2015.48.43.png?dl=0

WPML language switcher setting https://www.dropbox.com/s/0j447tv0oo20g0d/Screenshot%202019-07-18%2015.51.07.png?dl=0

Bryan

If your plugin options and wordpress look different then you should contact the WPML support team about this. We test the plugin with the theme and everything works fine. This could be either the plugin malfunctioning or other plugins are messing things up.

We cannot know for sure, but the WPML team should help you with this better than we.

Like Pablo mentioned above, this is not really a theme issue since it does not also work on other themes.

Here is a link to the WPML support: https://wpml.org/forums/forum/english-support/

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