Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Page builder margins ignored, Css ignored


I have been using your theme for two years without (real) problems.

New portfolio

Yesterday, while creating a new portfolio page I noticed that the margins defined in the page builder were ignored, (Raw margins-bottom, I also tried top and bottom margins for text fields.)

Old portfolio

They seem to be working on the older Portfolio pages. But if I go to the edit page and create a preview, some margins disappear. So I can't edit any old Portfolio.

I compared the source codes of both portfolio and preview portfolio, and I did not notice any difference within the HTML code

CSS within page builder

As I tried to remove the featured image on top of the page (I found no option after 10 minutes) I decided to use a CSS within the portfolio page and put it in the page builder CSS field (on the top right). It had no effect. I couldn't find the CSS in the source code of the page.  I then put it in the advanced options of the BeTheme. It worked.

Well, it seems something is wrong with the page builder. What do you think ?   :)

Thanks for your help.



  • ... I forgot to say that I deactivated all plugins to see if one of them was causing my problem.
    It made no difference ...
  • Please sign in to see answear!
  • Hi Pablo,

    These margins are here for the purpose of testing.

    I just noticed that the problems I mentioned occurred in the preview of the page ONLY ...

    The CSS custom_vc is not applied to the preview  :


    Do you know why ?
  • Please sign in to see answear!
  • The margins are present in the page once saved.
    The margins are not present in the preview.

    On the right saved version, visible on the site. With huge margins
    On the left, previewed version.  No margin.

    Obviously, you can't see the previewed version unless I provide you with the credentials. (Which is not a preoblem at all.  Just ask !  )

  • Please sign in to see answear!
  • edited April 16
    Please sign in to see answear!
  • Hi Pablo,

    The all site is built
    without the Muffin builder. I have never used it. All my sites use the
    page builder instead and my customers are used to it when they want to
    make a simple change.

    I'm gonna take a look at the front builder ...

    But it is rare that a support answers : "Yes, there is a bug. Just find another way to do what you need to do ..." 

    It sounds like : "Just find another theme to do what your next customers will need to do."


  • edited April 16
    Please sign in to see answear!
  • Hi Pablo,

    Perfect !  Thanks for the clarification.

Sign In or Register to comment.