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Page builder margins ignored, Css ignored

Hi,

I have been using your theme for two years without (real) problems.

New portfolio

Yesterday, while creating a new portfolio page I noticed that the margins defined in the page builder were ignored, (Raw margins-bottom, I also tried top and bottom margins for text fields.)


Old portfolio

They seem to be working on the older Portfolio pages. But if I go to the edit page and create a preview, some margins disappear. So I can't edit any old Portfolio.

I compared the source codes of both portfolio and preview portfolio, and I did not notice any difference within the HTML code


CSS within page builder

As I tried to remove the featured image on top of the page (I found no option after 10 minutes) I decided to use a CSS within the portfolio page and put it in the page builder CSS field (on the top right). It had no effect. I couldn't find the CSS in the source code of the page.  I then put it in the advanced options of the BeTheme. It worked.

Well, it seems something is wrong with the page builder. What do you think ?   :)

Thanks for your help.

Nicolas

Comments

  • ... I forgot to say that I deactivated all plugins to see if one of them was causing my problem.
    It made no difference ...
    Thanks
  • Please sign in to see answear!
  • Hi Pablo,

    These margins are here for the purpose of testing.

    I just noticed that the problems I mentioned occurred in the preview of the page ONLY ...

    The CSS custom_vc is not applied to the preview  :

    image

    Do you know why ?
  • Please sign in to see answear!
  • The margins are present in the page once saved.
    The margins are not present in the preview.

    On the right saved version, visible on the site. With huge margins
    On the left, previewed version.  No margin.


    Obviously, you can't see the previewed version unless I provide you with the credentials. (Which is not a preoblem at all.  Just ask !  )


    Thanks
  • Please sign in to see answear!
  • edited April 16
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  • Hi Pablo,

    The all site is built
    without the Muffin builder. I have never used it. All my sites use the
    page builder instead and my customers are used to it when they want to
    make a simple change.

    I'm gonna take a look at the front builder ...

    But it is rare that a support answers : "Yes, there is a bug. Just find another way to do what you need to do ..." 

    It sounds like : "Just find another theme to do what your next customers will need to do."

    Thanks

  • edited April 16
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  • Hi Pablo,

    Perfect !  Thanks for the clarification.


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