Deregister licence: Referer domain is different than registered domain
Hello
Website http://www.traveldesigner.com was created using BeTHEME. The dev bought the theme on his own Themeforest account and registered the theme to this domain.
Now we can't get hold of the dev any more but we still want updates to the theme. So we bought a new licence on Themeforest. I am trying to DEREGISTER the his old licence and put in the new one, but it's not allowing me to do it.
The error is:
Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page:
https://themeforest.net/user/muffingroup
https://themeforest.net/user/muffingroup
Please can you help?
Comments
If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.
thanks