Website has a technical problem with the new WordPress 5.2 and BThemes.

Morpheus-2014 · May 2019

Hello,

With the new WordPress 5.2 the BThemes causes a mistake!

https://www.dl-computer.de with new BeThemes version 21.1.9

Since WordPress 5.2 there is a built-in function that detects when a plugin or theme causes a fatal error on your website, and therefore notifies you with this automated email.

In this case, WordPress intercepted a bug in your theme "Betheme".

First visit your website (https://www.dl-computer.de/) and check for visible problems. Next, visit the page where the error occurred (https://www.dl-computer.de/wp-admin/admin-ajax.php) and see if there are any visible issues.

Please contact your hosting company for assistance in further investigation of this issue.

If your website seems to be flawed and you can not access your dashboard as usual, WordPress now has a special "recovery mode". That way, you can securely log in to your dashboard and do more research.

https://www.dl-computer.de/wp-login.php?action=enter_recovery_mode&rm_token=Y4UNu6tWbQBGHercmeraPS&rm_key=JJoRowNlRrRD1pCDT03whs

To protect your website, this link expires in 1 day. But do not worry: A new link will be sent to you by e-mail if the error recurs after the deadline.

Error Details

==============

An error of type E_COMPILE_ERROR was caused in line 58 of the file /mnt/web324/a1/05/521505/htdocs/wp-content/themes/dl-computer/functions.php. Error message: require_once (): Failed opening required '/mnt/web324/a1/05/521505/htdocs/wp-content/themes/dl-computer/functions/builder/class-mfn-builder.php' (include_path = '.

/ opt / RZphp56 / includes'

Thank You

Pablo · May 2019

Hi,

Is your PHP version 7 or higher?

Also, did you test if that issue appear when you disable all of the plugins and clear the cache?

Thanks

Morpheus-2014 · May 2019

Hi,

I noticed that this page was still under PHP 5.6. I have now changed over to my provider to the current version 7.2.

If that was the problem for the mistake, I say thank you

Best regards

Morpheus-2014 · May 2019

Hello,

Here I have the same error message, but the PHP version was at 7.2, so it can not be.

https://www.hasenrahm-landtechnik.de/

Thanks for your help

Since WordPress 5.2 there is a built-in function that detects when a plugin or theme causes a fatal error on your website, and therefore notifies you with this automated email.

In this case, WordPress has caught an error in one of your plugins, Slider Revolution.

First check your website (https://www.hasenrahm-landtechnik.de/) and check for visible problems. Next, visit the page where the error occurred (https://www.hasenrahm-landtechnik.de/wp-admin/admin-ajax.php) and see if there are any visible problems.

Please contact your hosting company for assistance in further investigation of this issue.

If your website seems to be flawed and you can not access your dashboard as usual, WordPress now has a special "recovery mode". That way, you can securely log in to your dashboard and do more research.

https://www.hasenrahm-landtechnik.de/wp-login.php?action=enter_recovery_mode&rm_token=OeZSyjYjXEKqirsmFrLm13&rm_key=rZ34CJszPm7Fr6LBCa42Y2

To protect your website, this link expires in 1 day. But do not worry: A new link will be sent to you by e-mail if the error recurs after the deadline.

Error Details

==============

An error of type E_ERROR was caused in line 86 of file /homepages/29/d261565369/htdocs/wp-content/plugins/revslider/revslider.php. Error message: Uncaught Error: Class 'RevSliderLoadBalancer' not found in /homepages/29/d261565369/htdocs/wp-content/plugins/revslider/revslider.php:86

Stack trace:

# 0 /homepages/29/d261565369/htdocs/wp-settings.php(362): include_once ()

# 1 /homepages/29/d261565369/htdocs/wp-config.php(85): require_once ('/ homepages / 29 / d ...')

# 2 /homepages/29/d261565369/htdocs/wp-load.php(37): require_once ('/ homepages / 29 / d ...')

# 3 /homepages/29/d261565369/htdocs/wp-admin/admin-ajax.php(22): require_once ('/ homepages / 29 / d ...')

# 4 {main}

thrown

Pablo · May 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Pablo · May 2019

Hi,

These login credentials you sent are not working.

Please send them once more, but this time, test them before you send them.

Thanks

Pablo · May 2019

Hi,

These login credentials you sent are not working.

Please send them once more, but this time, test them before you send them.

http://prntscr.com/nparj7

Thanks

Bryan · May 2019

Okay but all of those errors you have sent us consider only Revolution Slider, there is no errors from the theme.

Please try to disable all of the Plugins you have and then check if you still get this message from wordpress.

This error only appears in the email, not on the website or in the backend. Is that correct?

thanks

Morpheus-2014 · May 2019

Hi, that's right, here was an error in the Revolution Slider specified.

For this customer, however, the error is related to the BeTheme.

Since WordPress 5.2 there is a built-in function that detects when a plugin or theme causes a fatal error on your website, and therefore notifies you with this automated email.

In this case, WordPress intercepted a bug in your theme "Betheme".

First check your website (https://www.fleischerei-olyschlaeger.de/) and check for visible problems. Next, visit the page where the error occurred (https://www.fleischerei-olyschlaeger.de/wp-admin/admin-ajax.php) and see if there are any visible issues.

You may need an admin account to check this.

Thanks for help

Pablo · May 2019

Hi,

But this problem are not related to the betheme itself.

The error source is coming straight from WP/Revolution Slider and we can do nothing about it at all.

Please switch your theme to "Twenty Nineteen" or "Twenty Eighteen" and try to do this same what you done to make this error appear.

Thanks

Website has a technical problem with the new WordPress 5.2 and BThemes.

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