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Can´t update to new version

Hi! I´ve tried to update my site, but it´s imposible.
"

An error occurred while updating Betheme: The package could not be decompressed. The package does not contain files."

Can you please help me?
Thanks

Comments

  • Please sign in to see answear!
  • Hey, I tried that but it doesn´t work.

    I have my license key and i only have one site, so i don´t think thats the problem.

    When i place my purchase license and themforest user name i got this:

      "{"error":"No registered licenses for this purchase code and username"}"

    When i go to my private area in themeforest i have everything correct.

    Can you please give me another solution, please? 

    Sory for my english i sound a little rude.


  • If you want i can send you my invoice with my codes or everything you want. 

  • edited May 16
    solved
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