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Visual Composer Not Working When RevSlider Plugin is activated

Hello

I have just bought and installed BeTheme in a fresh WP installation.

I used the Plugin Installer under the BeTheme menu to install required
plugins however when I then went to create a page or post all I got was a
WHITE screen with the WP-Bakery logo in the middle (See screenshot)

So then I worked through all the plugins one by one (deactivating and removing) and I found the problem to Revolution Slider.

If I remove RevSlider everything works fine - soon as I put it back in - the Visual composer (WP-Bakery) Doesn't work.

Even though RevSlider is activated, I still get a message underneath the
listing in ADMIN > PLUGINS that RevSlider needs to be actovated for
Premium Benefits - even though just above that its showing as activated.

If I remove RevSlider and Install LayerSlider it all works fine ... however ...

I then went to install one of the Pre-Built templates (Video) which told
me that if I didn't have RevSlider installed then the sliders wouldn't
be imported.

So - how do I get RevSlider working????

My server is setup correctly and I've been using WP since 2004 so I know it inside and out.

So how do I resolve this problem - this is urgent for me as I am on a deadline with my client.

Thank you

Dave

HERE IS LINK TO SCREENSHOTS


Comments

  • edited July 30
    Addition to above ...

    Windows 2012 Server R2
    PHP 7.1
    All plugins up to date
    WP 5.2.2
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  • I have sent that as instructed

    Dave
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  • So ...

    I am the HOST ... I ahve my own dedicated server (Windows 2012 R2) and I am running a ton of other sites on this server including some using BeThemeand i don't have these issues with any other site.

    I have now managed to install RevSlider and the Video Theme. But I am still getting the issue after first click.

    When I look at plugins I can see that there is a new version of WP-BAKERY available

    image

    but the Plugin Installer under BeTheme menu shows this version

    image

    So - I added

    define('WP_CACHE', false);

    to WP-Config

    I have also turned off all caching on the IIS itself

    image

    still the same issue exists.

    So I set

    define('WP_DEBUG', true);

    and no error or debug messages are showing either in the front end or the back end.

    I then installed classic editor to see if that fixed the issue - it didn't

    And yet it appears that all over the internet many people are talking about WP Bakery isn't working since WP 5.0

    I think I am going to ask for a refund because all my other sites are working fine bit this one isn't - I treid it with a a DIVI theme layout and it works fine so I think I am going to use a DIVI theme because I just don't have time to waste on this.




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