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No plugin updates, but site is registered fine

Hi,

For a long time now I don't get any updates of the plugins included with the theme. Everytime I want to update a plugin, I download the updated version from other sites, that I use the plugin. I have no idea what to do, I have already tried to delete the theme entirely and then re-install it.

Kind Regards,
George

Comments

  • Please sign in to see answear!
  • Hi Pablo,

    Thanks for the reply. I did not add a link cause I didn't think it would help. Here's the link www.serialpixels.com and here's a snapshot https://snipboard.io/VX9P02.jpg

    Kind Regards,
    George


  • Please sign in to see answear!
  • Thanks Pablo,

    Can you plz elaborate more about the holding cache, cause I have other sites with betheme in the same server and they update just fine. What exactly do we have to do?

    G.
  • Please sign in to see answear!
  • I'll do whatever you said and I'll let you know, how it went. If I still don't get updates, I'll write it here.

    G.
  • edited September 9
    Hi Pablo,

    I uninstalled the plugin but have a look of the version it will install for me! It's 5.5.2! And the it installs 6.0.2! There is definitely something wrong! 
    image
  • Please sign in to see answear!
  • Hi Pablo,

    I have send you the credentials, what link do you need on this page?

    Kind Regards,
    George
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  • edited September 11
    Pablo,

    If you read above, I managed to update them, but there were some issues. Plz try to remove them and then check the version that says it will be installed, it is an old one! Then after you install them, you will see that it will install the latest version. This is kind weird...

    There are no cache problems anywhere. I have double checked.

    G.
  • Please sign in to see answear!
  • Pablo,

    Please read the conversion from the start. You are not following me. Just remove the plugins and you will see what I mean, or just see the screenshot above. It will say that it will install version 5.5.2, bit it will install the 6.0.2 one! Same with the other plugins. I have about 7 installations of betheme, and they are all working just fine. Same server, same setup. This one is not! I also tried to remove the whole theme and re-install it, but nothing is fixed.

    Please see the whole picture, not just the latest updates. Otherwise, we will leave it here and on the next update I will come again, saying the same things and bothering you. 

    Thanks
  • edited September 14
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  • Thank you Bryan,

    Let me know if you find something.Just keep in mind that the issues shows only on 1 website, the rest are working just fine.

    Kind Regards,
    George
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