Content disapear when I go to mobile

rocktrade

I create a new website for my company novo.rocktrade.com.br and worked beautifully, but when I go to duplicate content and adapt to mobile, somethings start to disapear and  deconfigure all my page.

This happen in others cirtunstances as well, and my solution was rebuild the hole page.

But now it´s a big page. I´m already have to rebuild some parts of the page, but I seek a definitive solution to trust betheme again.

Tks

Pablo

Hello,

You mean the content is disappearing from the Muffin Builder or it's just not visible on the page?

As Can I see, almost all of the sections are having the "hide-mobile" class, which means, that you disabled them on mobile in the section settings.

Thanks

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rocktrade

Hi,

They are disappearing from muffim builder and on the page. This happen when I duplicate the section to adapt the content to the mobile version.

I duplicate, change the settings to " hide-mobile" in one and "hide-desktop" in the other, I save the page and in the bottom section some blocks disappear or sometimes the intire section go away.

tks

Pablo

Hi,


Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

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rocktrade

Hi,

Here are the server infos:

https://pasteboard.co/INcgnGs.png

Tks

Pablo

Please contact your hosting provider and ask him about increasing the "PHP_Max_Input_Vars" to min. 5000

This is recommended value for Betheme - after that, you should be able to add sections successfully.

Thanks

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rocktrade

Thank you Pablo!

Worked perfectly