Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Parralax not working properly

Hi there

Since I updatet from version 16 to the newest version (21.5) of the BeTheme, the parralax function of my background images on several pages dont work properly anymore: the image appears static and "scrolls up and down" with you instead of the original parralax-effect (check it out on my mainpage here: Whats wrong?

Thanks in advance.



  • Please sign in to see answear!
  • Hey Pablo

    Tahnks for the fast response. As it appears, on my other Computer the parralax-effect works fine (displayed on a 3880x1440 diplay). But on my laptop (1920x1080) as well as on a MacBook Air its not working properly - on all of my pages, not just the landingpage. I tested it with firefox (72.0.1 (64-Bit)) and microsoft edge. The parralax-effect looks as if it would be "lagging" around (like in computergames). Whats wrong?
  • Please sign in to see answear!
  • Hey Pablo

    Unfortunately, its not because of the mousewheel. On my big screen (3880x1440) it works fine. When i use the same mouse on my laptop, i got the same problems as before (mentionet in my last posts). It looks clearly like a problem of the parralax-effect. I made you a video of the problem here:

    Are there some new options in version 21.5 that I my have missed? Because before (with version 16) i never had those issues. It affects all paralax-effects on my whole website. Whats the problem?

  • Please sign in to see answear!
  • Hey Pablo

    Thanks for the further investigation. Unfortunately, its not only the paralax-effect on the landingpage. The problem occures troughout the whole website. All paralax-effects on the page suffer the same problems as mentioned above, for example here:

    or here:

    I could switch them all to "fixed", but its not the same as a parralax-effect. And whats most annoying, that this wasnt a problem at all with version 16. So it has to do something with the new version of BeTheme. Any guesses what it could be?
  • Please sign in to see answear!
  • Hey Pablo

    Okay, thats a bummer... are you going to fix that problem soon? Parralax is (was) a really nice effect that I used often all over my page.
  • i just checked out one of your demo-sites to see if the parralax-effect persists there too. And it does indeed! Looks really broken and messy like on my site. Please guys fix this soon, parralax is crucial.
  • Please sign in to see answear!
Sign In or Register to comment.