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Visual Editor and html

Hi, I am new to muffin builder and does not understand the following:

My customer has pages mainly builded with the module column. And he wants to work without html. So I found the module visual editor. If I integrate this module in an existing page it just show me all the existing text in an unformatted way of that page inserted in this module. And I have no possibility to switch from html to visual.

If I create a new page I could switch between html and visual. Is this normal or do we have a technical problem?

Thanks for your help.


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