Visual Editor and html

1a-outplacemet · January 2020

Hi, I am new to muffin builder and does not understand the following:

My customer has pages mainly builded with the module column. And he wants to work without html. So I found the module visual editor. If I integrate this module in an existing page it just show me all the existing text in an unformatted way of that page inserted in this module. And I have no possibility to switch from html to visual.

If I create a new page I could switch between html and visual. Is this normal or do we have a technical problem?

Thanks for your help.

Sophie

Pablo · January 2020

Hello Sophie,

Are you using the "Visual Editor" item or the basic wordpress editor?

To make it work well, you should use the item from the Muffin Builder.

Also, it would be grateful if you would attach a link to the page with the issue.

Thanks

1a-outplacemet · January 2020

Hi,

the pages are all build with the muffin builder. I am talking about the module within the Muffin Builder - or maybe item - if this is the right name. Maybe its getting more clearly with this: https://www.loom.com/share/eb577c85b6ec41909f5bdcd99eff017e

The domain is https://thomasweber-coaching.de

Thanks, Sophie

Pablo · January 2020

Your "Visual Editor" item looks kinda different than our, see how it looks:

http://prntscr.com/qrr5w3

Please disable all of the plugins, clear the cache and check, if it looks like on our screenshot.

Thanks

1a-outplacemet · January 2020

Hi, thanks for your help. I just saw that we had not the latest version of the theme. Now this error disappears.

Thanks.

Visual Editor and html

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