Unable to save the changes using muffin builder.

samirdhingra

Hi, i am getting issue while saving some changes that i made using muffin builder. Page is showing 'udating...' and it's not getting update

https://prnt.sc/sl296v

Pablo

Hello,

Please disable all of the plugins, clear the cache of your browser and check, if the issue still exits.

Thanks

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samirdhingra

I already tried these things also followed this link

https://forum.muffingroup.com/betheme/discussion/7689/muffin-builder-items-or-page-options-can-not-be-saved-max-input-vars

but didn't get solution still facing same issue

Pablo

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

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samirdhingra

shared

Pablo

So, after disabling all of the plugins it works fine, I created a MuffTest page.

https://www.campking.in/mufftest/

But, you have outdated version of the BeTheme, please update it.

Here is an instruction on how to update the theme:
http://themes.muffingroup.com/betheme/documentation/#general
Theme updates will not delete your content unless you have changed the
files directly in which case we suggest using a child theme.
We also recommend creating a backup file.
Please remove the theme completely from your theme folder and install a
fresh copy. Do not overwrite files.
thanks

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samirdhingra

It is not working when i am editing anything by muffin builder. worldpress feature is working.

please check the image, still i am getting same issue when i added some content using muffin builder.

https://prnt.sc/slq4b6

samirdhingra

One more thing, i purchased new theme also so if i upload new theme zip file to update, will it work or not?

my previous data will be available ?

Pablo

You will not lose any of the data while updating the theme, all of your content is stored in the database.

But, before doing that, please make a backup with this plugin:

https://wordpress.org/plugins/duplicator/

Thanks

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samirdhingra

Thank you,

Now it is working when i updated with newer one