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Theme Activation Error- Your server is blocking connection to API server api.muffingroup.com

edited September 12 in Theme support
While registering the theme on my domain, I am getting this error:
"Your server is blocking connection to API server api.muffingroup.com"
""cURL error 7: Failed to connect to api.muffingroup.com port 443: Connection refused"


image

Comments

  • edited September 12
    I have contacted hosting provider and they have replied me this:
    "Sorry, Any third party IP is not allowed, Kindly contact theme support and check with them if any port is required for you to register with that code. For server security we do not allow any third party IP"

    Please help asap. 
  • edited September 14
    443 port is for SSL - https connection - its default one - its enabled at our side
    About the port, the hosting provider said - "443 port is for SSL - https connection - its default one - its enabled at our side
    "
  • Please sign in to see answear!
  • Hosting providers asked is there any specific port required to activate the theme?
  • Please sign in to see answear!
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