Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
I had to disable all plugins except Force Regenerate Thumbnails, use it to regenerate thumbnails.
If this will happen again for you, turn off your plugins one by one, regenerate thumbnails each time, and see which plugin causes it. After, you should contact this plugin author.
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Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
I completed the above requests. No change. I will continue to tinker - if you have other ideas please let me know.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
The problem is one of the plugins you use.
I had to disable all plugins except Force Regenerate Thumbnails, use it to regenerate thumbnails.
If this will happen again for you, turn off your plugins one by one, regenerate thumbnails each time, and see which plugin causes it. After, you should contact this plugin author.
Thanks
Perfect! Thanks for your help in looking into this. I will do that next time.