was told this would be fixed in the last two updates and i've just updated to the latest theme but still hasn't been fixed. Is there a time frame as we have products with no short description with random text showing,
It has no short description but some data is coming from the main description, from random lines also. You have my admin details in this thread, please can you help me fix this?
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Im in contact with woocommerce support for the apple and google pay issues which they are working on. They have told me some of the error is coming from the theme file please see the two images below one in default theme and one in betheme:
BETHEME:
DEFAULT THEME:
So how can we fix this whilst they are trying to fix the issue with the payment processing?
On chrome, firefox and safari. This error shows when you try to checkout with google pay or apple pay which you can go ahead and try on because those payment methods arent working and will show the above errors.
Can you record any video? Because it works correctly for me, the Apple Pay button displays and on click, there is a popup from OS to pay for it - which looks like proper behave, like on any website with that payment method.
sure where can I upload it? Also when the popup appears for ios to pay pls go ahead and double tap power button the transaction will not go through and you will see this error
It looks like the payment works, because I lost 10 pounds from my bank account.
I already set the refund, waiting for my money back, I selected the manual refund, so you have to accept it.
But, I do not see the problem, I checked the apple pay, I have provided the credentials you showed on video, they works propery, as you can see on the orders made on your website ?
Apologies for this i've refunded the payment, it happened because at the very same time your payment went through i was testing a different payment processor and your payment went through. Ive refunded your payment also so should be back with you ASAP
Ive not been able to fix the woocommerce payment plugin and another plugin by a different author works perfectly and im going to make the switch to that one now.
Comments
Thank you for your help:
1) BG changes to white but on click goes back to black, how can I fix this?
2) Fixed thank you !
3) Where is the correct place to report this issue?
1) Add this CSS code too:
html body #Side_slide .aws-container .aws-search-field:focus{ background:white !important; color:black; }3) Go to the Github of the woocommerce or on their forum.
thanks
Hi,
was told this would be fixed in the last two updates and i've just updated to the latest theme but still hasn't been fixed. Is there a time frame as we have products with no short description with random text showing,
Thanks
I tested it with the latest version and it works fine.
Please tell me, the description which is displayed while product description is empty, is coming from category description?
Thanks
Hi,
Please see this product: https://www.thetechbase.co.uk/product/samsung-galaxy-a23-a235f-mobile-phone-sim-free-unlocked/
It has no short description but some data is coming from the main description, from random lines also. You have my admin details in this thread, please can you help me fix this?
Hey,
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Ive sent them again just now
This is default behavior of the WooCommerce, it's a filter from them.
If you want to display blank space there, please use this schema or
thanks
Thank you for helping!
Hi,
Im in contact with woocommerce support for the apple and google pay issues which they are working on. They have told me some of the error is coming from the theme file please see the two images below one in default theme and one in betheme:
BETHEME:
DEFAULT THEME:
So how can we fix this whilst they are trying to fix the issue with the payment processing?
On which browser version and iOS do you see that?
I tested it on Safari 14.1.2 with iOS 14 and it works fine.
thanks
On chrome, firefox and safari. This error shows when you try to checkout with google pay or apple pay which you can go ahead and try on because those payment methods arent working and will show the above errors.
Can you record any video? Because it works correctly for me, the Apple Pay button displays and on click, there is a popup from OS to pay for it - which looks like proper behave, like on any website with that payment method.
Thanks
sure where can I upload it? Also when the popup appears for ios to pay pls go ahead and double tap power button the transaction will not go through and you will see this error
Upload it here, it will be visible for 14 days only.
Sorry, but I will not risk paying +15 pounds (even if product is set to be priced as 0.01), it's all looking like It's connected and working properly.
Thanks
I wouldn't ask you to try it if it was working, anyways Im sending you the video privately through the contact form: https://themeforest.net/user/muffingroup#contact
Please can you check your messages.
It looks like the payment works, because I lost 10 pounds from my bank account.
I already set the refund, waiting for my money back, I selected the manual refund, so you have to accept it.
But, I do not see the problem, I checked the apple pay, I have provided the credentials you showed on video, they works propery, as you can see on the orders made on your website ?
Thanks
I cannot believe my luck :D
Apologies for this i've refunded the payment, it happened because at the very same time your payment went through i was testing a different payment processor and your payment went through. Ive refunded your payment also so should be back with you ASAP
Ive not been able to fix the woocommerce payment plugin and another plugin by a different author works perfectly and im going to make the switch to that one now.
Pablo do you guys do custom work on this theme if it needs modifications? If so how can someone contact yourself regarding this?
You can get in touch with guys from rewrkz.com, they do that job.
You can also post your mail here, a lot of people is looking at the topics posted here, so maybe someone will contact you.
thanks
@hql,
Regarding the short description populated with the content from the regular description, unfortunately, we cannot separate it.
As a workaround, I can suggest putting some empty character like space to the short description of products that do not have a short description.
Best regards
deleted comment
I have checked your website, and it looks like this:
So only the search bar is missing.
Can you point me to what else is missing, please?
Best regards
Hello, please can you help me with the css to reduce the gap above breadcrumb on this page in mobile view: https://www.thetechbase.co.uk/product/nokia-2720-flip-mobile-phone-sim-free-unlocked/
Thanks a lot
Please, try the following code:
@media only screen and (max-width: 767px){ #Content{ padding-top: 0!important; } }Thanks
Thanks this has reduced the gap a bit but how can i further reduce this gap?
Some of the space there comes from the Subheader.
Are you using Subheader anywhere on your website?
If not, you can disable it on Betheme -> Theme options -> Header & Subheader -> Subheader.
If you use it, you can decrease the Subheader padding on mobile display in Betheme -> Theme options -> Responsive -> Header.
Best regards
Dear Support,
I have exactly the same issue which described in the first post of this topic.
I saw that you fixed it, should I create an additional request to you or how it can be fixed?
Thank you.
This topic is quite long so I don't get what problem you have exactly. Please explain in details.
Breadcrumbs on single product pages show:
Shop > Child-Product-Category > NAME OF PRODUCT
But it does not show parent categories.
How can I display the full path with parent categories:
Shop > Parent-Product-Category > Child-Product-Category > NAME OF PRODUCT