Error while setting up the demo website
i get this error as soon as the setup wizard is downloading "packade download" :
"Localhost Says: An error occurred while processing, please check XHR in the JS console for more informations."
How do i fix this error?
Comments
Hello,
What version of Betheme do you have?
Which demo did you try to import?
Did you check the browser console and XHR?
Best regards
hi, ive got the latest version, i tried to import the "jeweler 2"
You need to expand this message, and go to the response tab.
When you open it, send a screenshot showing it.
Thanks
hello?
This is the Headers tab. Please open the Response tab.
Best regards
I have this same issue. I cant import pre-built sites!
Hello @paulorobertovida,
Can you show me a screenshot of the error message?
thanks
I notice the problem shows up only when importing Slider Revolution with demo content.
If you turn off the Slider Revolution import, it will work.
By the way it needs to be solved.
Hi @manuelad11,
What demo do you try to import?
What version of Betheme have you installed?
Best regards
Hi,
tried to import https://themes.muffingroup.com/be/company3/
Last version of theme installed
@manuelad11
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Thanks
I have the same issue, in the image attached you can see the response tab. All reponses are identical and they do not seem to be a error
@ivanguinea
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Thanks
Form sent
@ivanguinea,
Is atrafisioterapia.es your website?
If yes, I can see that demo on this website is imported correctly, and only the Home page was not assigned in the WP settings.
Best regards
hi, i have the same issue. getting this error: An error occurred while processing, please check XHR in the JS console for more informations.
is it already solved? i am still not sure what pre-built website i want. but everytime i try one i get the same erorr. any seloution?
Hey @CamJo24,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
@CamJo24,
I see the same situation as in my previous answer:
I have assigned a home page, and it seems to be correct.
Can you confirm, please?
Thanks
No actualy the slider on other pages is giving error code on the page. events page has no content. so unfortunatly the website is not imported correctly
best regards,
The post page did not assign to the correct page.
I also imported the second slider to your website.
Please check it out.
You have caching plugins in the Drop-in tab, which might be the root cause. I suggest disabling/removing it until you finish working on your website to prevent other unexpected behaviors.
Best regards
I removed the cache plugin. but i am still getting the same error when importing the demo website
Please contact your server administrator and ask to check the server logs. If there are any errors regarding the server, she/he should handle this problem.
Anyway, the Restaurant 2 demo is now fully installed.
Best regards