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Problem after updating the new Bethme version

Good afternoon, I have a problem with the new BeBuilder where, after updating to the new version of Betheme, my client's website broke every part of the responsive part and I also cannot insert any image, as it reports an error on the server. I am in contact with my host, but I would like to know if this problem is due to a bug in this update and also if this latest update is already compatible with the new Wordpress update, as I am still maintaining 6.1.


My client's website is this: https://adrianoinvest.com.br/

Comments

  • Taking the opportunity, I leave a print of one of the errors that happens in BeBuilde.

  • edited December 2022

    Another problem when updating slider revolution.

  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending is complete and correct.

    Thanks

  • edited December 2022

    Hello, today I spent more than four hours talking to the support of my hosting service, and we identified that the problem was caused by their server, in a temp file, some type of file that stores temporary caches or temporary files, something like that . However, the problem appears to have been resolved and it is back to normal.


    thanks for listening.

  • Great to hear that you manage to resolve it with your hosting.

    And thanks for getting back with an explanation of how you handled it.


    Best regards

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