some bags and need help)

bonilatarm · February 11

In desktop version in product page mouse hover in image doesn't work. The picture is disappearing in chrome, edge & yandex browsers.

In mobile version in Wishlist page page name does not responsive.

How to add rate stars in product page & shop page?

Where should I write text for product fast Preview page?

How to add Gift wrapping to Simple product page?

Phil · February 13

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

It is always a good idea to also attach a screenshot showing what you refer to.

Thanks

bonilatarm · February 13

Website

melin.am

1. In mobile version in Wishlist page page name does not responsive.

1.jpg

2. How to add rate stars in product page & shop page?

Снимок экрана (430).png

3. Where should I write text for product fast Preview page?

Снимок экрана (428).png

4. How to add Gift wrapping to Simple product page?

in screenshot it is simple product page.

Снимок экрана (431).png

5. In desktop version in product page mouse hover in image doesn't work. The picture is disappearing in chrome, edge & yandex browsers.

Снимок экрана (434).png

Phil · February 13

1) Please, go to Betheme -> Theme options -> Responsive -> Header, and change the Subheader padding value to some low value.

2) You should have reviews enabled in the WooCommerce settings and in the product edition.

Then when somebody adds a review to your product, it will appear where you add a rating element in the product template.

3) You should write this text in the Short Description field.

4) You need to add an attribute for that product.

Please, check the following link:

https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-attribute-swatches/

5) Please, go to Betheme -> Tools, use Regenerate Thumbnails, and check if the problem persists.

Thanks

bonilatarm · February 14

thanks

bonilatarm · February 14

too much

bonilatarm · February 14

I have done as you say. But wishlist text is too big and it goes bottom.

become.png

settings.png

for example other page.png

Tell me please where can I edit the fields in product page which I marked in screenshot?

Снимок экрана (440).png

And tell me please where can I leave review in product page or I don't know where to rate product?

bonilatarm · February 14

Tell me please how to off "view product" button from products list.

Sometimes I couldn't upload screenshot even after deleting brauser cash.

Снимок экрана (446).png

2. And tell me why in product page in picture hover when it is in 2nd picture it is dublicating picture?

Снимок экрана (445).png

like there is 2 same pictures

Pablo · February 14

1) Tell me please how to off "view product" button from products list.

You want to disable the "View Product" option only, or all of the elements?

2) And tell me why in product page in picture hover when it is in 2nd picture it is dublicating picture

This is problem of image we provided there, just change the feature image to other and it will be okay - it's not cutted properly from the PSD.

3) Tell me please where can I edit the fields in product page which I marked in screenshot?

Just edit the product using the BeBuilder

4) And tell me please where can I leave review in product page or I don't know where to rate product?

You have to edit the template of single product, please see this tutorial:

https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/

5) I have done as you say. But wishlist text is too big and it goes bottom.

You just have really huge H1 text setup for that.

Please go to the Theme Options -> Fonts -> Size & Style and change the Heading (h1) size to smaller.

Thanks

bonilatarm · February 14

1- Only "View Product" button from products because of you can enter to product page intuitively by clicking it.

bonilatarm · February 14

5) I have done as you say. But wishlist text is too big and it goes bottom.

You just have really huge H1 text setup for that.

Please go to the Theme Options -> Fonts -> Size & Style and change the Heading (h1) size to smaller.

"You just have really huge H1 text setup for that."

I didn't changed anything after installing theme. And I couldn't resolve Wishlist page.

Look in the screenshot. There is no H1 for Wishlist. Anyway I have changed as you said but it wasn't changed like other pages titles.

Снимок экрана (451).png

bonilatarm · February 15

3) When I am creating new product then in product page there is a default block under the "Add to card" button.

Where can I edit that block?

Снимок экрана (447).png

bonilatarm · February 15

6) There are some blocks in product page which shows only in BeBuilder mode. Why? and how can I activate them for product page?

Снимок экрана (449).png

http://melin.am/product/dark-earrings/

Pablo · February 15

1) Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS

.image_links .link:first-of-type{display: none !important;}

3) You can edit it in the template of single product.

5) Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS

@media (max-width: 767px){
   #Subheader .title { font-size: 36px !important; margin-top:70px;}
}

6) This is a WooCommerce feature, you can adjust these informations while editing the product.

It's just a short descriptions and in product data tabs.

Thanks

bonilatarm · February 15

Thanks too much for support.

But this pre built website is not enough completed and there are some problems why I can't work on it yet from 05.02.2023 when I purchased it 😕.

1) Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS

.image_links .link:first-of-type{display: none !important;}

I have done what you say, on some products the button has disappeared but from some products still staid(I think on simple products) .

For example on this product http://melin.am/product/gold-rings-copy/

2)Why I can't edit "Wishlist" by BeBuilder like other pages?

Снимок экрана (455).png

Снимок экрана (454).png

3) How to activate "Simple product template" for new products which I add? In old products all blocks exist from "Simple product template", but in new products no.

Снимок экрана (456).png

4) How I can delete Home page(http://melin.am/) and activate other page for example Shop page (http://melin.am/products/) instead of Home page?

5) There are some blocks in product page which shows only in BeBuilder mode is ON. Why? And how can I activate them for product page?

Снимок экрана (449).png

About this question you told me "This is a WooCommerce feature, you can adjust these informations while editing the product.

It's just a short descriptions and in product data tabs."

I want to understand they should be in product page or not?

Because that blocks in product page which shows in screenshot is only in BeBuilder mode. When I am entering product page that info doesn't exist. Even after I fill dimensions and weight in product admin panel anyway there weren't in product page.

6) I asked "How to add rate stars in product page & shop page?"

Your answer "You should have reviews enabled in the WooCommerce settings and in the product edition"

I have done this but there is no review block in my product page. http://melin.am/product/gold-ring/

This problem is in question "5)" too

Снимок экрана (457).png

the block "Reviews" in the screenshot is only when BeBuilder mode is ON.

bonilatarm · February 15

bonilatarm · February 16

Hi

7) I have such problem

Снимок экрана (452).png

8) The filters doesn't work

Снимок экрана (453).jpg

I think it will be great if you resolve all problems and send me that version to install.

Phil · February 16

1) Please go to Betheme -> Theme options -> Shop -> Products list, and hide the Quick view option.

2) The title on other pages are placed via BeBuilder. The title in Wishlist is placed in the Subheader, which is generated automatically.

3) Sorry, I do not understand what you asked.

Did you watch the video Pablo sent you?

https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/

4) Please, check the first part of the following tutorial:

https://linuxhint.com/change-homepage-wordpress/

5) What you showed on the screenshot is a single product style from the theme options. The product editor does not show the template you created. These tabs are divided into items with their corresponding names on a template.

6) You need to add a review element in the product template.

7) Did you notice any problems with the functionality of widgets? If not, you can disregard these messages. Some versions ago, WP changed the widgets area and how they work, causing some widgets to display such messages.

8) Did you try adding these widgets again? If not, please, do that.

https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/

Best regards

bonilatarm · February 16

1) Why to hide "Quick view" option? I want to hide "View product" button from product list. You told me place the code. I have done what you say, on some products the button has disappeared but from some products still staid(I think on simple products).

You can see it on product list page. http://melin.am/products/

For example on this product http://melin.am/product/gold-rings-copy/

2) Ok

3) Yes, I watched it dear Phil. But "Simple product template" doesn't work for new products which I add? In old products all blocks exist from "Simple product template", but in new products no. I activated "Simple product template" as shown in video but the blocks doesn't appear in new product pages.

4) Ok

5) Yes, I agree that blocks in screenshot is in template page, but they doesn't exist in product page even after I fill dimensions and weight in product admin panel anyway there weren't in product page.

I want to understand they should be shown in product page or not?

Снимок экрана (449) (1).png

Some blocks which are in template page doesn't exist in product page(exactly in new products which I have created).

Some blocks which are in product page when BeBuilder mode is On doesn't exist in product page.

111.png

111.png - This block only in new product pages and there are no other blocks which are in template.

222.png

222.png - These blockes are in your default product pages, and there are in template.

6) Ok

7), 8) It doestn't work

Снимок экрана (458).png

Phil · February 16

1) Sorry, I misunderstood your conversation with Pablo.

Use the following CSS code instead of the previous one:

.image_links .link[data-tooltip="View product"]{
 display: none !important;
}

3, 5, 8) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

bonilatarm · February 16

Thanks

I send all data.

Phil · February 17

3) I have created a new product, and the template is assigned correctly.

Can you explain in more detail what the problem is, please?

5) Description displays correctly:

But your template is missing the Additional information and Reviews elements.

I have added them to the template, so you will see what I refer to.

8) I removed these widgets, added them again, and it works correctly now.

Best regards

bonilatarm · February 17

5) thanks

8) thanks

3) Look in the screenshot from 2-5 blocks doesn't exist in new products even in which you created.

But in all default products in theme they are. And that blocks are in template too.

222.png

Phil · February 18

3) This is a product content element, so this is the description or content you put in the BeBuilder in the product itself.

Best regards

bonilatarm · February 18

3) ok, thanks

1- Tell me please how in product page the content block design change like to content block in BeBuilder mode(1)?

2- And why in product page there is no social block like in BeBuilder mode(2)?

product page.png

BeBuilder mode.png

You can see that differance in your screenshots too.

Phil · February 20

https://forum.muffingroup.com/betheme/discussion/comment/229735#Comment_229735

1) As I mentioned in this message in point 5) the product page editor does not show a custom template, and what you see in the editor is a product style from the theme options. If you want to have a product layout like in the editor, you need to remove the custom template or remove the condition from it to display on all products.

2) If you want to show a share box in your template, you need to add a shortcode to this template.

https://muffingroup.com/betheme/elements/share-box/

Best regards