Content of pages disappear
Hello,
I am having trouble with the new BeBuilder...Occasionally when I save my progress the page comes up empty and stays empty. Then I spent a lot of time trying to recreate the page only for it to disappear again when I was almost done. This has happened before on my other websites too but it has happened too often now to ignore. ....The last thing the editor does is not react to the input i'm giving it. I view the page and it's empty
I turned off the plugins so that's not it. The PHP parameters seem to be fine. Can I still retrieve to old page somehow?
Thank you in advance
ps: also something that Behtme might want to look into in the future: if you use Elementor to make a page and you accidentally press the Bebuilder button you lose your whole page and vice versa.
Comments
Hi,
Do you remember performing any actions when the content is erased?
For example, undo action with Ctrl + Z, adding a particular element, or something else?
Best regards
Maybe a undo action Ctrl+Z here and there but the first time it happened was when I tried to change the text in the "our team" but it didn't show it live. Then I saved and all was gone.
The second time I'm not sure but the editor was not very reactive.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Thanks
Sorry, but you did not attach your FTP credentials but to your Database.
Please send another message which will contain this information. Remember to attach a link to this discussion.
Also, I can see that you have the Wordfance plugin. Please see the following topic:
https://forum.muffingroup.com/betheme/discussion/67006/updates-not-saving-error#latest
Follow the steps from there, and try to save Our Team elements then.
Thanks
Okay I removed the Wordfence plugin and it seems to be working. I'll give it a chance and see if it stays like this way.
I also have another website with the same problem. Can you tell if there is a plugin in the list that could be causing issues? This website does not use Wordfence.
It is hard to determine it. It would be best if you disable your plugins one by one, and check if the problem is gone.
Best regards