Website mobile problem
hello there
I hope that you are fine
we have got a problem after updating the site
in the product details and gallery window (which have been done by the bebuilder), we can see full pictures and details on computer screen mode but we can't see the same information on mobile and tablet screen mode (please find the example in the attachment)
Awaiting for your support
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
www.savasan.com.tr
Waiting for your feedback on the subject.
www.savasan.com.tr
Sorry, but I could not answer you because you wrote beyond my working time.
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help, please keep minifying plugins off because I want to check your website without it.
Thanks
plugins are turned off
I cleared the cache
Switched to main theme
but the problem persists
Problem with desktop and mobile view
https://savasan.com.tr/urun/bakrac/
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
i am waiting for help
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Thanks
In many places, like sections or wraps, you had a custom height set, which was unnecessary and broke the layout.
I have corrected it for that product:
https://savasan.com.tr/urun/kizartma-tenceresi/
If you have this problem with other products, please go through sections, wraps, and elements advanced tabs, and check if you did not place a custom height there.
Thanks