BeBuilder not saving changes

Imaginity

Hi there, we have a problem after latest update

When we edit a page in BeBuilder, and update the changes, these are not saved

We emptied the cache, an we couldn't solve it

Any ideas?

Thanks a lot!

Phil

Hey,

Please ensure that you have the lastest version of Betheme installed.

Also, please check if the problem persists with disabled plugins.

If this will not help please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please make sure that the data you are sending are complete and correct.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Imaginity

The issue is the following (detailed explanation)

We can edit pages. We can duplicate content or move it around and this is saved.

But, when we edit a column text it does not get changed

We turned off all the plug-ins

And it still doesn't solve the problem

Thanks

Imaginity

Theme is up to date - Your version 27.0.2

Wordpress 6.2.2

No child theme

Imaginity

I sent the access credentials for Wordpress and ftp via the contact form you mentioned above

Imaginity

Theme updated to 27.0.3

fancy links not updating when saving either (inside column text block)

Imaginity

And we turned-on the two most needed plugins as turning them off didn’t solve anything

Phil

Sorry, but the WP credentials you have sent are not working.

Can you send them again, please? Ensure that they are correct.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Imaginity

Sorry for the password error, there must have been an extra character somewhere

Please check now, it is working with the credentials we sent you

Thanks!

Phil

Now it works, but the user you sent credentials to does not have admin rights.

Please change the privileges for this user.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Imaginity

Sorry for that,

now you have admin rights

thanks!