BeBuilder does not save/update page template
Hello,
I have been using BeBuilder for a while and already created some page/shop/single product templates. However, I am not able to create/update a template anymore. Circular icon on the Update button loops forever.
Please see attached screen shot.
Thanks in advance for your support.
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, head to Betheme -> System status and check if your server fulfills theme requirements.
Thanks
Hello,
I have tested the issue by disabling all the plugins and also one-by-one.
The problem occurs when WooCommerce plugin is activated.
Do you have any suggestion?
Thanks
p.s. All the requirements are met in Betheme -> System status
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
Hello,
I have just sent all the information requested.
Thanks.
I have disabled all plugins except WooCommerce, and the update worked.
The culprit has to be some other plugin. Please recheck that, but keep WooCommerce active.
Best regards
Dear Phil,
It looks like the problem is related to Polylang. I hope you future update helps to resolve the issue.
Best,
Yes, it will be fixed in the upcoming update.🙂
Best regards
I had the same issue and I also deactivated Polylang plugin and voila Update button is working :)
Dear Phil,
could you please mention about the release date of upcoming update?
Thanks,
Fatih
I cannot tell the exact day when it will be released, but it should be released in the next update.
Best regards