Cannot deregister development theme - cannot update theme on live version

polyspiral

I'd have preferred to email this, but that's not available

I'm trying to update the theme on the live site but got an error. So I deregistered the theme on the dev site via the theme's dashboard. Went to the live site and sill could not update it

I searched the web and found https://api.muffingroup.com/licenses and tried both licences I have, both times I try each purchase code it comes up with the wrong site, so I can't deregister the theme on the old site

Please help

Phil

Hey,

Please send us your license key and the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

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Thanks

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