attributes that have disappeared

commercial68 · April 4

Hello, after installing the Default Store theme, all my store attributes disappeared from the back office. Could you tell me how to restore them?

Phil · April 7

Hi,

Did you use an option to reset the database while installing this pre-built website?

If yes, then you must restore a backup to get your previously created attributes back.

Best regards

commercial68 · April 7

I restored a backup and then reran the Default Store theme installation without resetting the database, but all my attributes were still gone.

Phil · April 7

Please send us the WordPress dashboard, database, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

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Therefore, please ensure that the data you send are complete and correct.

Thanks

commercial68 · April 7

Send now

Phil · 12:16PM

Sorry, but we haven't received a message from you yet.

Please check your mail inbox for our response. Look also inside the spam folder.

If you don't have any message from us, please send your login credentials again.

Ensure you sent all the required information mentioned in the previous message.

link to this forum discussion
link to your website
login credentials
FTP credentials

Thanks

attributes that have disappeared

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