Issue with slider not displaying
Hi support,
im having and issue with my sliders not displaying, i turned off all plugins and the issue is still happening.
I have tryed removing the plugin manually and reinstaling but get the same issue. it wont let me install it from be theme plugins, i believe this is somthing to do with the issue. the activate box is grayed out
syn03ce.syd5.hostyourservices.net/~risewith/subscription-plan/
thank you
Comments
Hey,
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Details sent
I received your private message, but it did not work:
Are you sure that the credentials you sent are correct?
Best regards
I have reset the password and sent you the new details
tested and working
Thanks, credentials work properly now.
I have imported a slider from one of our pre-built websites, and it works properly.
Did you create those sliders from scratch, or did you import them from somewhere?
Best regards
Hi phil,
I imported a template, is causing the issue? i can create a new slider if needed
many thanks
i have used your bbq template and duplicated it. set it as the slider for test 4, but i see the slider twice?
It must be a setting some where, this is a new blog post with default settings
vsyn03ce.syd5.hostyourservices.net/~risewith/uncategorised/test-4/
Where did you get this template?
There is a possibility that it uses some premium features or Slider Revolution addons.
I have replicated that in my environment, and I must consult the dev team about that.
Best regards
I am back to you, and you should use an option to hide the featured image in the Post Options, so the slider will not be duplicated:
Best regards