Support Center Visit Demo License manager Buy @ envato

problem with polylang and betheme

PEHAMEDIENPEHAMEDIEN
in BeBuilder

I’m working on a project using Betheme and Polylang 3.8.4. Since yesterday, I’ve been getting a critical error, and I can only access the German version of the site—the English version is no longer accessible. I’ve already tried updating the plugin to the new version. What can I do to get the site working again? How can I fix this problem? Is this issue already known?

[Links visible only for registered users]

PHP Version 8.3

Memory Limit 512 MB

PHP Time Limit 300

PHP Max Input Vars 10000

Comments

  • PhilPhil

    Hi,

    Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you.

    Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page:

    https://support.muffingroup.com/documentation/bundled-plugins/#compatibility

    You should contact the plugin authors instead.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PEHAMEDIENPEHAMEDIEN


    Hello,


    Will there be an update in the near future? It seems that Betheme loads the language first, which causes an infinite loop and then crashes WordPress.

    I've attached a log file so you can better understand what I mean.

    Thank you very much

  • PhilPhil

    As I mentioned in my previous message, we do not support this plugin.

    With any incompatibilities and problems with it, you should contact the plugin authors.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PEHAMEDIENPEHAMEDIEN
    edited June 19

    I also tried WPML, and I'm having the same problem there, so it probably isn't the plugin's fault.


    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the mfn-opts domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress [Links visible only for registered users] for more information. (This message was added in version 6.7.0.) in /www/htdocs/w00be1f3/projekte.peha.at/braeuer_DE-EN/wp-includes/functions.php on line 6170


    Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 3946584 bytes) in /www/htdocs/w00be1f3/projekte.peha.at/braeuer_DE-EN/wp-includes/class-wpdb.php on line 2322


    I've been trying to deactivate various plugins, and I noticed that when I turn off Yoast SEO, the error doesn't occur—at least for now. I don't know if the error will come back later.


    best regards

  • PhilPhil

    Please, turn off all of the plugins except WPML, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to the parent, and recheck it.

    If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at [Links visible only for registered users], and we will check what the reason might be.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    I entered your website, but you do not have WPML installed and active, but Polylang.

    Did you remove WPML?

    If yes, please install it again, so we can check this issue.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PEHAMEDIENPEHAMEDIEN
    edited June 24

    I have now reinstalled and activated WPML. As I mentioned earlier, the error also occurs with WPML. As soon as I switch from German to English—that is, when I click on the English flag—the error occurs. The error now occurs even without me deactivating Yoast

    thanks

  • PhilPhil

    Your server ran out of memory. After I disabled other plugins except WPML (freeing up some memory), the English version loaded correctly.

    image.png
    image.png

    Please contact your hosting provider regarding this.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PEHAMEDIENPEHAMEDIEN

    Hello, after several tests, I've determined that mfn-opts is causing this error. Does Betheme now require more than 512M of memory? It seems that the builder is using up all the resources, which is causing this critical error. Could you please let me know if this issue is known and if a solution is coming soon?

    Thank you very much

  • PhilPhil

    While 512 MB is indeed our standard recommended value, larger and more complex websites with a high number of active plugins—which is exactly the case with your setup—often require a significantly higher memory limit to run smoothly. Plugins like WPML or Polylang can be resource-heavy, and when combined with a large site, 512 MB might simply not be enough.

    As I mentioned in my previous message, you need to reach out directly to your hosting provider and ask them to increase the PHP memory limit for your account.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PEHAMEDIENPEHAMEDIEN

    thank you for your support.

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.