Empty Shopping cart page displaying even thought the shopping cart is not empty
After adding a product to the shopping cart the "Shopping cart" page shows correctly, but briefly after a couple of seconds the "Empty Cart" page replaces the later. Refreshing the page shows the correct Not Empty page.
After analyzing the html code with Chrome Developer Tool, apparently the page that BeBuilder generates has a missing condition in the Empty cart section so it would hide when no items are in the cart.
I have been struggling with this problem the whole week, please I need assistant for this issue.
Best regards
Comments
Hi,
did you tried to disable 3rd party plugins? It sounds like cart can't be rendered correctly due to issues related with 3rdm party plugins like Woocommerce addons or even cache stuff.
Hi,
Yes, I tried disabling other plugins but the problem persists. Also I purged cache and deactivated hosting cache, but it seems to be a problem with BeBuilder.
I found a thread in BeTheme Forum and mentions this exact problem as a bug, I'm sending you the link https://forum.muffingroup.com/betheme/discussion/comment/278846#Comment_278846
Please, I need quick assistance since I'm on pause with my go life.
Thanks
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at [Links visible only for registered users], and we will check what might be the reason.
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Thanks
I noticed that you do not have the newest version of Betheme installed.
I updated it, purged the cache, and the cart page works properly.
Please check it out now.
Best regards