You can disable lightbox then you have probably installed some plugin that uses popup images and it inerferes. Take a look : http://prntscr.com/f8dkra We cannot help if we do not see the site live.
Yes, that is a workaround for now. I am not using any plugins for popups or styling except the theme. Please private message me and I'll provide access for your review.
Hi team, if I update to the latest betheme version (has not been done in over 2 years) will the look of my site change a lot? I do not to ruin formatting etc. My site is at www.yoursydneyguide.com.au
Hi, If you did not make any changes in the theme files then it should be fine but we always recommend to make a backup first. You just have to update and see for yourself. thanks
Hi, when you say file modification it doesn't means any customization at theme options, customizer interface or site content right? And the CSS or JS customization, does it means a file modification? I think file modification are those inside the php files. For example just like some themes where we must insert google analytics code inside footer php file, what is not necessary with betheme because we have the field for google analytics in theme options. Thats right?
If i´m using a child theme i have to export settings at child theme and make the upgrade at the parent theme?
@Victor_Morelli Hello! Yes, by modification we only mean changinf the theme files (stylesheets, php files etc.) They will get overwritten on the theme update so any changes in them will be lost, this is why there is a child theme and theme options (theme options are saved in the database so updating the theme will not change anything) thanks
Hi team, how can I get the file for updating to the latest version? I had a web designer build my site for me and I do not know where he purchased the theme, I have lost contact with him...Can you let me know how I can update and where I can get the update file? Thank you
@elliscreative Please send us private message thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can check if there is anything we can do to help you. Please don’t forget to let us know in a message, what for this access is.
you said that you have updated to the newest version but this is not true. please check again since the newest version has these options included in theme options>blog>blog
Do I need to delete the old theme files before uploading version 20 files. In particular I notice that the folder "plugins" is not existent in the new theme folder. or do I just update all new files?
@muffingroup I could not find a contact tab. Is there another way to solve this? When I followed the link it did not offer a way to contact unless I signed in but I have no sign in details...
Hi guys, I am having a problem with upload timeouts and the Betheme options having to be relinked everything I try to change colors, etc. I read some type of error message regarding increasing something, but cannot find it. I'm sure I just missed a fix or something. Thanks, Ron
Hi, please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. Then send it privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
I want to update my Theme from 20.2 to 20.3. As far as I am informed there are 2 ways to update the BeTheme:
1. In Wordpress Admin-Area under Update I just can click on Update and then everything is fine.
2. I have to delete the old Theme File from my FTP-Server and upload the newest I downloaded from Themeforest into the WP-Admin Area and activate it again.
Which way should I choose and is there a diffrence at the end? Way 2 is a bit more work, but I thought that is the right way for templates which aren't made by wordpress?
Thanks in advance for your help and have a great day!
Hi, the first method is not a default wordpress update method. It was created by us and is the best way to update the theme, it does exactly the same thing as you presented in the second point. If you have limits on your server and somehow the first method does not work for you, then use the direct FTP way. thanks
In upgrading 20.3 to 20.4 on Agency2 theme, it says any customizations you have made to theme files will be lost
When I did it - I completely lost ALL CONTENT. What am I doing wrong here? Why can't the theme auto update and keep the content without having to go thru extra steps of backing up etc.? Again, this seems like this should be easier.
Comments
We cannot help if we do not see the site live.
Please update the theme to the newest version. We no longer use prettyphoto.
If you did not make any changes in the theme files then it should be fine but we always recommend to make a backup first. You just have to update and see for yourself.
thanks
Hello!
Yes, by modification we only mean changinf the theme files (stylesheets, php files etc.)
They will get overwritten on the theme update so any changes in them will be lost, this is why there is a child theme and theme options (theme options are saved in the database so updating the theme will not change anything)
thanks
I want to update my Theme from 20.2 to 20.3. As far as I am informed there are 2 ways to update the BeTheme:
1. In Wordpress Admin-Area under Update I just can click on Update and then everything is fine.
2. I have to delete the old Theme File from my FTP-Server and upload the newest I downloaded from Themeforest into the WP-Admin Area and activate it again.
Which way should I choose and is there a diffrence at the end? Way 2 is a bit more work, but I thought that is the right way for templates which aren't made by wordpress?
Thanks in advance for your help and have a great day!
Best regards
Rob
the first method is not a default wordpress update method. It was created by us and is the best way to update the theme, it does exactly the same thing as you presented in the second point.
If you have limits on your server and somehow the first method does not work for you, then use the direct FTP way.
thanks