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Thumbnails are not being used


I'm using the Betheme with the Wine template on it. 
I have a small issue with my store and the thumbnails on the shop page. And I think it's an issue with the theme and not with woocommerce.

On the store page my thumbnails are not ok. Eventhough I went to the customizer>woocommerce>product images and set the cropping to 1:1. I then clicked on save and as you can see on the attached screenshot, it should look ok. image

But if I then visit my store page it looks like this. I've also used the force regenerate plugin but it does not change anything. 

This is how it looks on my store page:



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  • Hi Pablo,

    Like I tried explaining in my first post (and like I showed on the image). I already went to the customizer tool and changed it over there and after that I used thumbnail regeneration.

    But I just found the solution so this topic can be closed.

    The issue was actually a plugin for fixed widgets. After deactivation of the plugin the thumbnails were shown properly. 

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