Theme not fitting some mobiles

igniteddesigns · March 2015

Hi Muffingroup, I've just completed this website www.haulageandmaintenance.com recently but I am having some issues with the website fitting certain mobile platforms. I don't tend to use the responsive option when designing sites, as it sometimes doesn't fit correctly, so I prefer to have the design look the same as it does on the computer browser.

On tablets and larger phones, the website fits as I expected, but when I go onto very popular phones such as the iPhones and Samsung Galaxy S4, the website is almost like it is zoomed in, not fitting the screen. I am forced to pinch the screen and make the website fit the screen for each page.

Can you let me know how I can fix this issue. I have looked through the forums but couldn't see anyone with this issue.

I have attached some screenshots to show the problem:

igniteddesigns · March 2015

PS. I am on the latest version of the theme and only have a small amount of custom css loaded.

Albert · March 2015

Hi,

as we see, responsive mode is off for your website. Please go to Theme options > Getting started > General section to activate responsive.

Thanks!

igniteddesigns · March 2015

Hi muffingroup, thanks for the reply, although as I mentioned above, I have purposely left Responsive mode off, as I don't want the website to have the responsive mobile layout. I want it to display the same as it does on a computer/tablet browser (with the traditional menu tab layout and logo centered).

It's almost like its not fitting to the edge of the screen correctly. More commonly the taller/slimmer resolutions on the latest iPhones and Samsungs.

Here is a sample of how it looks like on another phone.

Albert · March 2015

So if you don't want to use responsive mode, then it is not possible to do what you need. This will be possible only within responsive mode.

Thanks for understanding!

Theme not fitting some mobiles

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