Lost pre-built website template

uniform_alaseel · November 2018

Hi guys,

I already installed betheme zip in my WordPress Localhost, but unfortunately can't find the below pre-built website https://themes.muffingroup.com/be/kids/

Even though it is present in the live preview link.

Pablo · November 2018

Hi,

You have to update BeTheme to the newest version.

All new pre-built websites appear while updating the theme.

Cheers

dosankos · November 2018

Hi,

I have the same problem with all new pre-built website...

In the pre-build websites page I see the thumb until "Wedding Videos" Website, after all thumb are white...

When I try to instal one of this pre-built website it don't works... Be theme version is 20.9.8.1

Can you help me...?

thanks

p.

Pablo · November 2018

dosankos

Please send me a link to the screenshot of your system status.

BeTheme > System Status

Thanks

dosankos · November 2018

Hi Pablo,

here the screenshot...

http://www.sistemiviasettala.it/sql4/ScreenshotSystemStatus.png

thanks

p.

dosankos · November 2018

other screenshot

http://www.sistemiviasettala.it/sql4/ScreenshotSystemStatus2.png

thanks

p.

Pablo · November 2018

dosankos

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

Pablo · November 2018

dosankos

http://prntscr.com/lljr36

Your global value is lower than local.

The local value is always limited to the global, so, what I want to tell is

if your global value is 1000, but local 5000, then local will be limited to 1000.

Please contact your hosting provider, ask him about increasing these values.

After this, everything will work fine.

Thanks

Lost pre-built website template

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