FATAL ERROR when trying to log in to Dashboard: Operator not supported for strings...

Comments

• Pablo

  January 2019

  Hi,

  Please update your theme to the newest version.
  

  Also are all of your plugins updated?

  
  

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• KarinErni

  January 2019

  Because I cannot enter and login via WP-Admin, I cannot check whether the plugins are updated. Will try to update the theme from "the outside", i.e. via ftp.
  
• Pablo

  January 2019

  Please make a backup before removing the theme files.

  Also, download the package from the ThemeForest and paste all the files into the "Themes" folder in Wordpress files.

  
  

  Do not be worry about the content and your theme options, all of them are stored in the database.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• KarinErni

  January 2019 edited January 2019

  Hi, I updated to the newest Betheme (20), Website is running but

  Error when trying to open ../wp-admin persists - same es listed in my first post on top of this discussion. Do I need to update the RevSlider? I could not find it in the download package...?

  Regards,

  K.
  
• Pablo

  January 2019

  Can you remove completely the revolution slider folder? - it looks like the problem is with RSlider files.
  

  The Revolution Slider can be downloaded in BeTheme > Install Plugins and this is only good way to install it.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• KarinErni

  January 2019

  Hello Pablo, your last hint did the job for me to be able to login! Thanks.

  I now have the problem that the revolution slider does not work. It produces warnings (Warning: Illegal string offset 'text-shadow' in /homepages/7/d579838396/htdocs/clickandbuilds/BeThemeTestFree/wp-content/plugins/revslider/includes/framework/plugin-update.class.php
  on line 245) and in Chrome and IE it does appear empty. I guess I would have to turn to revslider support team, right?

  Thanks for your support so far!
• Bryan

  January 2019

  We doubt that this is an isolated Revoluton Slider issue.

  There could be an issue with another plugin or some files are corrupted.

  Please do this:

  1. Disable all plugins

  2. Update the theme and wordpress to newest version

  3. Enable only Revolution slider plugin and check if it works.

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• KarinErni

  January 2019

  Hi,

  the plugin disable-enable did the trick: In recent versions, the plugin was named "Revolution Slider" and when I installed it via BeTheme as recommended above, it added plugin "Slider Revolution" - I think this created the confusion.

  I leave "Revolution Slider" DISabled and "Slider Revolution" ENabled and it now works fine, fully compatible, as before.

  
  

  Solved.  Thank you!!!