Comments

• Bryan

  May 2019

  Hello Andrew,

  what happens when you try to update? Is there a error message?

  Please paste it here.

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• showmeitaus

  May 2019 edited May 2019

  Hi,

  for the two slider updates it stops at:

  Updating Plugin: Layer Slider

  Downloading update from http://api.muffingroup.com/plugins/download.php?code=f89d5d1f-8d82-4457-8c9f-422f&plugin=LayerSlider…

  AND

  Updating Plugin: Slider Revolution

  Downloading update from http://api.muffingroup.com/plugins/download.php?code=f89d5d1f-8d82-4457-8c9f-422c071faf

  
  

  The Theme has a similar sort of issue - once a timeout message was seen.

  
  

  Thanks,

  Andrew.
  
• Bryan

  May 2019

  Please provide us with your hosting environment settings, to do that please follow these steps:
  1) Go to the Wordpress > Tools > Site Health [Links visible only for registered users]
  2) Click at the “Info” on the top of the page and open the “Server” tab [Links visible only for registered users]
  3) Take a screenshot of the content inside that ‘Server’ tab [Links visible only for registered users]
  Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
  
  Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• showmeitaus

  June 2019

  Thank you!!