Deregister / Register domain

edited August 2019 in Theme support
Hi there! After a successful installation of the theme in a temporary url, we need to have the site in production, with a different url. After migrating the site to production, theme updates did not work. When looking at the site registration url, it showed the old url, which means that we need to unregister the purchase code linked to the temporary url and register it in the production url. The problem is that after deregistering the theme, it is still associated with the old url. How can we solve it?

Comments

  • Hello,
    this is because you most likely did not deregister the license key before moving it.
    Please deregister it from your dashboard on the temp server and then on the main domain, this way you will be able to register this key on the main domain.
    You can only use one key per domain.
    thanks
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