3 of the plugins cannot be installed

Comments

• Pablo

  October 2019

  Hello,

  Is there any error message? What do you mean by "Nothing happen".

  Is your theme and wp up to date?

  Also, is your PHP Version 7 or higher?

  Thanks
  

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• Sarahmey

  October 2019

  Hello 

  
  

  Ive just downloaded the theme. Its hosted on siteground so I dont think there is a big problem with the server. 

  
  

  Le téléchargement a échoué. cURL error 56: OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 104
  

  
  

  I have this problem. 

  
  

  Can I give you here access to my wordpress ? Is my ticket public ? 

  
  

  thank you 
• Pablo

  October 2019

  cURL issues are usually related to the hosting provider - please contact him and ask about this problem.

  He should recognize and fix the problem after looking at the logs and the error message.

  
  

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• jbewes

  January 2020

  I had the same issue updating BeTheme, hosted on Siteground.

  
  

  I raised it in Siteground chat and they fixed it, advising:-

  
  

  "The issue at hand was on the remote server from where the update is being downloaded. I have updated the Theme via SSH"

  
  

  On asking what I can do to try and resolve it myself in future, I was advised:-
  

  'You can try deactivating all plugins (except for the Theme related ones) [before attempting the update]'