3 of the plugins cannot be installed

Hi 

For the 3 following plugins : 
Layer Slider
Slider Revolution
WPBakery Page Builder


I cannot pursue the setup, it wont work. Nothing happen. 

Could you help please ? 

Comments

  • Hello,
    Is there any error message? What do you mean by "Nothing happen".
    Is your theme and wp up to date?
    Also, is your PHP Version 7 or higher?
    Thanks
  • Hello 

    Ive just downloaded the theme. Its hosted on siteground so I dont think there is a big problem with the server. 

    Le téléchargement a échoué. cURL error 56: OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 104

    I have this problem. 

    Can I give you here access to my wordpress ? Is my ticket public ? 

    thank you 
  • cURL issues are usually related to the hosting provider - please contact him and ask about this problem.
    He should recognize and fix the problem after looking at the logs and the error message.

    Thanks
  • I had the same issue updating BeTheme, hosted on Siteground.

    I raised it in Siteground chat and they fixed it, advising:-

    "The issue at hand was on the remote server from where the update is being downloaded. I have updated the Theme via SSH"


    On asking what I can do to try and resolve it myself in future, I was advised:-

    'You can try deactivating all plugins (except for the Theme related ones) [before attempting the update]'

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