Update to newest version of BeTheme ?!
Sorry for asking what might be a basic question but how do you update to newest version of BeTheme (21.4.8) ?? I have 20.8.4 This should be an easy process and it is not. Your instructions in your forum are not correct.
I just purchased 6 more months of support because the theme was originally purchased over a year ago. Did I actually NEED to purchase 6 more months to update the theme ?
Nothing I have tried works. I have a BeTheme Child Theme installed as well. I downloaded all files. Unzipped. I tried to install a new version- APPEARANCE>THEMES>NEW VERSION/ UPDATE NOW. Does not work. THEMES>ADD NEW...doesn't work either. BETHEME>DASHBOARD which is what is shown on your Discussions page is no help either.
Please let me know why this is so difficult and what EXACTLY to do to update once support expires and now that I've just purchased another 6 months of support. I cant find proper working instructions anywhere. What am I missing ???
Thanks
Comments
From version 20 you can update the theme from the dashboard of your
WordPress, in the BeTheme tab. Just register the license, and you will
be able to update the theme, install newest plugins and import pre-built
websites with sliders. We are not including rev-sliders and plugin
updates in the theme package.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
Please send this information privately thru the contact form which is on
the right side at http://themeforest.net/user/muffingroup#contact
https://wordpress.org/plugins/duplicator/