Background color not showing up in mobile after WPBakery plugin is upgraded to the latest version

Hello,

I have an issue with the WPBakery Page Builder: Background color for sections are not showing up on mobile or when you shrink the desktop browser screen size to <768px, after WPBakery plugin was upgraded to the latest version. 

I contacted the WPBakery support and here is their reply:

"The
issue is because the older visual composer (now WPBakery Page Builder) is
modified by the theme author by customizing the existing elements and adding
the new one's. Now when you update it, the customization made by the theme
author is lost which causes the issue. You can check it with the theme author
if there is any way to preserve the customization done by him with the latest
version, so that such an issue can be avoided at your end."

Background color showing on the site that has the WPBakery NOT upgraded: https://coventornew.wpengine.com/
Background color not showing on the site that has the WPBakery upgraded: https://coventornew.staging.wpengine.com/

Screenshots of the issue attached. 

Working:
image

Not working:
image

image

Comments

Sign In or Register to comment.