Items not correctly working

pdivina · March 2020

Dear support,

on some Windows computer, using Chrome, on the map the marker is not shown and the image lightbox shows an error.

Here the two screenshots:

https://www.dropbox.com/s/v3obmdvl8zkbgvw/Scrsh-01.png

https://www.dropbox.com/s/hxsa3n1amtjhj91/Scrsh-02.png

Hope you can help.

Bryan · March 2020

Hey,

we do not offer such a possibility to add a map market under a lightbox. Could you send us a working link to the page, the one from your screenshot does not work. We need to inspect the page to know more.

thanks

pdivina · March 2020

Hello,

thank you for your quick reply. Sorry, I probably was not clear enough. I'm dealing with two different issue.

1. The custom image used as map marker is not showing.

2. The lightbox shows an error.

Please use the following url.

https://we.tl/t-kotIL3upyp

Unfortunately I can't send you the link, for the domain is not pointed to the new IP yet.

Thanks in advance.

Pablo · March 2020

Please disable all of the plugins, clear the cache of the browser and check, if the issue still exists.

Also, we have to take a look at your source code, without it our hands are tied because this issue is not usual.

Thanks

Items not correctly working

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