Critical error when trying to Edit with BeBuilder
Just installed betheme, and is up to date (version 26.7), with server environment all green.
Disabled all plugins, and tried child as well as main theme, same result.
Please help.
Just installed betheme, and is up to date (version 26.7), with server environment all green.
Disabled all plugins, and tried child as well as main theme, same result.
Please help.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Your server is out of memory.
Please, contact your hosting provider, and report that.
Best regards
For people in the future, You need to edit php.ini with:
memory_limit=256M
And to the support team: you could have just told me to change php.ini, or do it yourself now that i gave you access to ftp
With the problem description, I could not determine what was causing this issue. Also, this is server related problem, and I do not handle server configuration. We prefer not to modify anything beyond things directly related to our theme. I hope you understand.
Best regards