The FTP access you sent opens an empty catalog:
Please change these user privileges so we can access the WP catalog.
Thanks
any update?
As I mentioned in my previous message, the FTP access you sent led to an empty catalog.
You must change the privileges so we will have access to the entire WP catalog.
Best regards
anyupdate?
Unfortunately, no, it remains the same:
i have updated the setting, please check again. thanks
Still no change:
But I check and i find it can show all now, (GTM+8 14:49)
It finally worked as it should.
We have corrected it on your website. Please check it out.
may in know what cause the problem?
Your products had the same slug and broke the template.
can we use another product to be the default products in the template?
https://sparklelenses.ae/wp-admin/post.php?post=21112&action=mfn-live-builder
again...
No, there is no option to change that.
Did you use some products importer? It might be causing all this mess by not assigning all fields correctly.
BTW we have removed duplicated sections from that template, and they did not appear again.
Comments
The FTP access you sent opens an empty catalog:
Please change these user privileges so we can access the WP catalog.
Thanks
any update?
As I mentioned in my previous message, the FTP access you sent led to an empty catalog.
You must change the privileges so we will have access to the entire WP catalog.
Best regards
anyupdate?
Unfortunately, no, it remains the same:
Best regards
i have updated the setting, please check again. thanks
Still no change:
Best regards
But I check and i find it can show all now, (GTM+8 14:49)
It finally worked as it should.
We have corrected it on your website. Please check it out.
Best regards
may in know what cause the problem?
Your products had the same slug and broke the template.
Best regards
can we use another product to be the default products in the template?
https://sparklelenses.ae/wp-admin/post.php?post=21112&action=mfn-live-builder
again...
No, there is no option to change that.
Did you use some products importer? It might be causing all this mess by not assigning all fields correctly.
BTW we have removed duplicated sections from that template, and they did not appear again.
Best regards