Issue with slider not displaying
Hi support,
im having and issue with my sliders not displaying, i turned off all plugins and the issue is still happening.
I have tryed removing the plugin manually and reinstaling but get the same issue. it wont let me install it from be theme plugins, i believe this is somthing to do with the issue. the activate box is grayed out
syn03ce.syd5.hostyourservices.net/~risewith/subscription-plan/
thank you
Comments
Hey,
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Details sent
I received your private message, but it did not work:
Are you sure that the credentials you sent are correct?
Best regards
I have reset the password and sent you the new details
tested and working
Thanks, credentials work properly now.
I have imported a slider from one of our pre-built websites, and it works properly.
Did you create those sliders from scratch, or did you import them from somewhere?
Best regards
Hi phil,
I imported a template, is causing the issue? i can create a new slider if needed
many thanks
i have used your bbq template and duplicated it. set it as the slider for test 4, but i see the slider twice?
It must be a setting some where, this is a new blog post with default settings
vsyn03ce.syd5.hostyourservices.net/~risewith/uncategorised/test-4/
Where did you get this template?
There is a possibility that it uses some premium features or Slider Revolution addons.
I have replicated that in my environment, and I must consult the dev team about that.
Best regards
I am back to you, and you should use an option to hide the featured image in the Post Options, so the slider will not be duplicated:
Best regards
i have no idea why this is happening but my first 3 test blog pages are showing the revo slider accross all 3, i never seen this
i would like the featured image to display when showing the blog, when clicked the revo slider will display
Blog display how
when clicked the revo slider showes
Please enable the following option:
You can find it in Betheme -> Theme options -> Blog & Portfolio -> Blog.
Best regards
Hi Phil,
I have made the changes above,
i have created test 5
syn03ce.syd5.hostyourservices.net/~risewith/breakfast/test-5/
added the slider and a feature image and getting the same result with 2 sliders showing ?
In single posts slider content, sliders always replaces the feature image.
Use the option to hide the Featured Image I mentioned here:
Then put the image in the post content.
Best regards